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Privacy Policy

09/07/2023

Our contact details 

 

Name: Faye Tampkins

Address: 35 Roseleigh Avenue, Maidstone, Kent, ME16 0AS

Phone Number: 07834 167607

E-mail: info@fayeswellnesscabin.co.uk

Web: www.fayeswellnesscabin.co.uk

 

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Details about treatments (for example, treatments customers are interested in, treatments that have been administered)

  • Notes regarding counselling sessions (summarised details discussed in a session to guide future advice)

  • Information regarding bookings (name, time, duration, treatment)

 

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To identify you as a customer

  • To provide a booking service for our salon

  • To keep a record of any treatment you have or have expressed an interest in

  • To track the progress of treatment plans

  • To allow us to deliver a counselling service to specific customers

 

We also receive personal information indirectly, from the following sources in the following scenarios:

  • If you have used our booking service via social media then we will receive personal information from our third party booking agent

 

We use the information that you have given us in order to:

  • To identify you as a customer

  • To make, change, cancel, reschedule bookings for any of our treatments in our salon.

  • To keep a record of any treatment you have or have expressed an interest in, to build personalised treatment plans and ensure the suitability of future treatments.

  • To track the progress of any agreed treatment plans

  • To allow us to deliver a counselling service to specific customers.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Faye Tampkins at the contact details above.

(b) We have a contractual obligation.

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